Patient Access Representative ll - Panama City - Hybrid

Florida Orthopaedic Institute; Panama City (FL); Híbrido; USD 21 000 - 30 000; Tempo integral

Resumo da oferta

Florida Orthopaedic Institute is seeking a Patient Access Representative II for a hybrid Panama City position. You will obtain authorizations for surgeries, verify patient demographics and insurance details, and determine patient financial responsibilities.

The role requires prior medical office exposure and strong communication skills. You will work remotely with a dedicated workspace and access hospital tools to verify eligibility, collect pre-payments, and coordinate scheduling.

Qualificações

• Strong interpersonal and communication skills
• Detail-oriented with accuracy focus
• Proficient typing with at least 35 words per minute
• One year of medical office experience is preferred
• High school diploma or equivalent required

Responsabilidades

• Obtain pain management surgery authorizations.
• Verify demographics and insurance information of patients.
• Verify insurance eligibility using payer tools.
• Obtain all authorizations and referrals for surgical visits.
• Determine patient co-pays, deductibles, and scheduling.
• Collect on surgical pre-payments and obtain overrides when needed.
• Perform other responsibilities as assigned.

Conhecimentos

Interpersonal communication

Organizational skills

Attention to detail

Typing speed 35 wpm

Formação académica

High school diploma

1 year medical office experience

Descrição da oferta de emprego

Patient Access Representative ll - Panama City - Hybrid

Job Category: Patient Access

Requisition Number: PATIE003360

• Posted : October 26, 2026
• Full-Time
• Hybrid

Locations

Showing 1 location

• Pay or shift range: $15 USD to $22 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

POSITION SUMMARY

Obtain surgical authorizations. Verify and collect on patient surgical responsibility Applicant must have previous experience in obtaining authorization and a strong insurance background.. Work is conducted remotely, outside of a traditional office environment. Must be able to perform work at a dedicated workspace with limited interruption or distraction, and high-speed internet capacity with 25 Mbps download speed/10 Mbps upload speed required.

ESSENTIAL FUNCTIONS

• Obtain pain management surgery authorizations.
• Verify demographics and insurance information of patients.
• Verify insurance eligibility of patients using various internet tools offered by payers.
• Obtain all authorizations and referrals necessary for surgical type visits.
• Determine and contact patients regarding surgical co-pays, deductibles, and patient responsibility and surgery/procedure scheduling.
• Collect on patient surgical pre-payments.
• Obtain over-rides from providers when patients cannot pay on surgical pre-payments.
• Perform other responsibilities associated with this position as deemed appropriate.

In office Task

• Report to the office prior to Tuesday morning each week
• Print and organize procedure packets
• Assemble required documents such as surgical orders and signed consents.

GENERAL COMPENTENCIES DESIRED

• Ability to learn and understand complexities of medical and insurance terminology.
• Ability to correlate and adapt to changes within insurance processes and eligibility verification.
• Ability to maintain confidentiality of patient information.
• Strong interpersonal and communication skills (verbal and written).
• Strong organizational skills.
• Detail-oriented paying specific attention to accuracy.
• Strong PC, and data entry skills with a minimum typing speed of 35 wpm.

PHYSICAL DEMANDS

Work may require sitting for long periods of time. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone and such other office equipment as necessary. It is necessary to view and type on computer screens for long periods and work in an environment which can be very stressful.

CREDENTIALS DESIRED

Must have a high school diploma or equivalent education and one year of prior work experience in a medical office.

Hours: Monday-Friday

Orthopaedic Solutions Management is a Drug Free Workplace

We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.