Patient Access Representative II, PAS Financial Clearance, Baptist Southbank

Baptist Health; Jacksonville (FL); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Sign-On Bonus up to $1,000

Job summary

Baptist Health in Jacksonville, FL is hiring a Full-Time Days Patient Access Rep II to join our Financial Clearance team at Southbank Plaza. You will register patients accurately, use multiple systems, and cross-train to support division coverage.

The role requires a high school diploma, offers 9:00am–5:30pm weekdays, on-call rotations, travel within a four-facility region, and a sign-on bonus up to $1,000. Exceptional service and HIPAA compliance are essential.

Qualifications

• High school diploma or higher required.
• Ability to register patients accurately and efficiently.
• Familiarity with HIPAA guidelines.

Responsibilities

• Register patients accurately and efficiently.
• Use multiple systems and interfaces.
• Cross-train to work in multiple patient access areas.
• Maintain service excellence for patients and visitors.
• Understand State and Federal regulations including EMTALA, AHCA, and JCAHO.
• Maintain patient privacy in accordance with HIPAA guidelines.
• On-call week-long rotations and rotating schedules.
• Travel to assignments within a region containing 4 Baptist facilities.

Skills

Customer service

Regulatory compliance

Communication

Education

High school diploma

Job description

About Baptist Health

Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as "most preferred" for more than 30 years. We’re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.

Benefits

• Up to $1,000 Sign-On Bonus

Position Overview

Baptist Health is currently hiring for a Full-Time Days Patient Access Rep II to join our Patient Access Services Financial Clearance team at our Southbank Plaza location in Jacksonville, FL.

Shift Details

Monday through Friday 9:00am-5:30pm.

Responsibilities

• Registering patients accurately and efficiently.
• Utilizing of multiple systems and interfaces.
• Cross-Training in order to work in multiple patient access areas.
• Maintaining service excellence to patients and visitors for face-to-face and telephonic encounters.
• Contributing to PAS Goals as defined annually.
• Possessing a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO.
• Maintaining a professional relationship with all clinical and non-clinical team members.
• Being able to articulate compliance documentation and ensure completion of required patient consent forms.
• Maintaining patient privacy in accordance with HIPAA guidelines.
• On Call Team during week-long rotations.
• Flexibility to work on a rotating schedule.
• Selecting a region containing 4 Baptist Facilities and traveling to assignments within.
• Coaching team members and providing quality feedback to increase compliance and accuracy.

Education & Credential Requirements

• High school diploma (or higher) Required

Location

Primary Location: Downtown - Southbank Building 1