Patient Access Representative II - Emergency Admissions

Grow in Greenville, NC; Greenville (NC); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Benefits

Rotating weekends/holidays

Job summary

ECU Health is seeking a Patient Access Representative II for Emergency Admissions in Greenville, NC. This part-time role focuses on welcoming patients, scheduling, registration and insurance verification, and securing authorizations.

Responsibilities include collecting demographics, acting as a liaison for patients, and coordinating with outpatient and inpatient services. The position offers 20 hours per week with benefits, including weekend/holiday rotations.

Qualifications

• High School or GED required.
• 1–2 years of registration and/or billing experience in healthcare.
• 3–5 years of customer service experience required.
• Excellent communication, detail orientation, organization and multitasking skills.
• Insurance verification experience.

Responsibilities

• Schedule, register and verify insurance for outpatient and inpatient services.
• Collect demographic information and secure authorizations for procedures.
• Act as the primary liaison for patients receiving professional and hospital services.

Skills

Communication skills

Insurance verification

Education

High School/GED

Associate degree (preferred)

Bachelor's degree (preferred)

Job description

Patient Access Representative II - Emergency Admissions

ECU Health

Part-time

Greenville, NC, USA

USD 17-23.78 / hour

Posted on Sep 19, 2026

Position Summary

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Essential duties may include scheduling, registration and insurance verification for both outpatient and inpatient services by collecting proper demographic information and securing authorizations for procedures. Acts as the primary liaison for patients receiving professional and hospital services at ECU Health.

Minimum Requirements

• High School or Equivalent (GED) or higher is required.
• Associate Degree: preferred
• Bachelors Degree: preferred
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is required
• 3 to 5 years - customer service experience is required

Required

• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Insurance Verification experience

Preferred

• Experience with EPIC and medical office workflows
• Experience with Microsoft Office/PC-based applications (Outlook, Word and Excel)

Pay Range

$17 - $23.78

Other Information

• Part time position
• 630 am to 3pm 20 hours per week with benefits and a every other weekend and holiday rotation.

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.