Patient Access Representative II

Edward Elmhurst Health; Glenview (IL); Hybrid; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Premium pay for eligible employees

Career pathways and professionalGrowth

Tuition Reimbursement

Free Parking

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off and Holiday Pay

Community Involvement Opportunities

Zusammenfassung

Endeavor Health’s Glenbrook Hospital in Glenview, IL is hiring a Patient Access Representative II. The role involves accurate patient registrations, scheduling, and insurance verification, supporting high-quality care and patient experience.

You will identify payment sources, assist with collections, and help patients navigate financial counseling while maintaining compliant electronic medical records.

Qualifikationen

• High school diploma or equivalent required; college degree preferred.
• One-year customer service experience in healthcare or health insurance required.
• Basic knowledge of medical terminology and insurance terminology preferred.

Aufgaben

• Process patient registrations and scheduling accurately and efficiently.
• Verify insurance coverage and identify payment sources as needed.
• Triage patients or representatives for financial counseling and maintain EMR accuracy.

Kenntnisse

Medical terminology

Insurance terminology

Ausbildung

High school diploma or equivalent

Jobbeschreibung

## Patient Access Representative IIApply: GBH Glenbrook Hospital Glenview: Full time: Posted Today: R46136**Hourly Pay Range:**$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.**Patient Access Representative II****Position Highlights:*** Position: Patient Access Representative II* Location: Glenbrook* Hours: Monday – Friday 7pm-330am and 11pm-730am* Full-time* Required Travel: no**Job Summary:** The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.**What you will do:**• Act as an internal/external resource for all customer groups by providing access to healthcare services in accordance with established policies • Identify payment sources for all services provided; assist in collecting payments, and triage patients or their representatives for financial counseling • Maintain accurate electronic medical records and abide by all internal and governmental/regulatory compliance expectations**What you will need:** • Education: Education: High school diploma or equivalent required; college degree preferred • Certification: N/A • Experience: Experience: One-year customer service experience in a healthcare or health insurance related field required • Unique or Preferred Skills: Basic knowledge of medical terminology and insurance industry terminology preferred **Benefits (For full time or part time positions):*** Premium pay for eligible employees* Career Pathways to Promote Professional Growth and Development* Various Medical, Dental, Pet and Vision options* Tuition Reimbursement* Free Parking* Wellness Program Savings Plan* Health Savings Account Options* Retirement Options with Company Match* Paid Time Off and Holiday Pay* Community Involvement OpportunitiesEndeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.