Patient Access Representative I, Full Time, Variable Shift, Atlantic Health Hackettstown Medical Center

Atlantic Health; Hackettstown (NJ); On-site; USD 42,000 - 54,000; Full time

Job summary

Atlantic Health is hiring for a patient registration role in New Jersey. The candidate will handle patient information collection, verification, and order requisitioning.

They will assist with insurance tasks, including verification, co-pay collection, and related paperwork, while acting as a liaison among patients, providers, payers, and stakeholders. Responsibilities include obtaining registration details, addressing payer issues, collecting payments, securing consents, and HIPAA-compliant

Qualifications

• Experience with patient registration processes and insurance workflows.
• Understanding of HIPAA and hospital policies.

Responsibilities

• Obtains and verifies patient information for registration.
• Maintains contact with third-party payers to determine reasons for outstanding claims and facilitates speedy payment.
• Requests payment of financial dues from patient or guarantor.
• Obtains federally required and hospital-related consents in a timely manner.
• Reconciles daily bank bags and posts dues collected in the financial system.
• Ensures compliance with HIPAA and works in various patient settings and locations.
• Performs other related duties as assigned.

Job description

Days & Shifts

• 37.5 hours per week
• Weekends, 7 AM - 3PM
• Weekdays, Variable Shift (i.e. 7AM-3PM or 3PM-11PM as needed)

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution.

Principal Accountabilities:

• 1. Obtains and verifies patient information for registration.
• 2. Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims.
• 3. Requests payment of financial dues from patient or guarantor.
• 4. Obtains federally required and hospital related consents in a timely manner.
• 5. Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system.
• 6. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations.
• 7. Performs other related duties as assigned.