Patient Access Representative I (Bilingual Preferred)

Arkansas Children's Hospital; Springdale (AR); On-site; USD 24,000 - 30,000; Full time

Job summary

Arkansas Children's Hospital in Springdale is seeking a full-time outpatient registrar to support the ACNW Harvey Clinic. You will schedule appointments, register patients, verify demographics and insurance, and help maintain efficient clinic flow for families.

The role emphasizes teamwork with clinicians, registration accuracy, and patient-centered care, with safety-sensitive duties and a tobacco-free workplace policy in effect.

Qualifications

• No education requirements
• High school diploma or GED or equivalent recommended

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Education

No education requirements

High school diploma or GED or equivalent

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

Work Shift: Please see job description for details.

Time Type: Full time

Department: CC095906 ACNW Harvey Clinic

Summary

Salary: Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information

Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Required Education

No education requirements

Recommended Education

High school diploma or GED or equivalent

Required Work Experience

Entry Level - Experience not Required.

Recommended Work Experience

Required Certifications

Recommended Certifications

Description

• 1. Schedules all patient appointments and ensures referrals are obtained.
• 2. Meets or exceeds expected productivity and accuracy standards.
• 3. Greets and engages patients, families and visitors in order to provide a positive first impression.
• 4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• 5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• 6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• 7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• 8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.