Patient Access Representative I

Arkansas Children’s Hospital; Springdale (AR); On-site; USD 24,000 - 30,000; Part time

Job summary

Arkansas Children's Hospital is seeking a Part-time Admissions and Financial Counseling teammate to manage patient scheduling, registration and insurance verification. You will create a welcoming first impression for patients and families, handle co-payments and MyChart activation, and coordinate follow-up appointments.

This role emphasizes accurate data collection, collaboration with clinical partners, and contributing to a smooth clinic flow and patient satisfaction throughout outpatient

Qualifications

• Foster a positive first impression with patients and families.
• Schedule patient appointments and obtain referrals.
• Complete registration with accurate demographic and insurance information.

Responsibilities

• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in multiple centers as needed and float between them.
• Collaborates with clinical partners to optimize patient communication and clinic flow.
• Supports patient satisfaction initiatives and outreach efforts.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

MyChart

Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.Work Shift:Please see job description for details.Time Type:Part timeDepartment:CC097110 Admissions and Financial CounselingSummary:Tuesday-Friday Midnight- 6:30AMSalary:Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.Additional Information:Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Required Education:No education requirementsRecommended Education:High school diploma or GED or equivalentRequired Work Experience:Entry Level - Experience not Required.Recommended Work Experience:Required Certifications:Recommended Certifications:Description1. Schedules all patient appointments and ensures referrals are obtained.2. Meets or exceeds expected productivity and accuracy standards.3. Greets and engages patients, families and visitors in order to provide a positive first impression.4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.