Patient Access Representative I 10:30am - 7pm

musc; Camden (NJ); On-site; USD 25,000 - 36,000; Full time

Job summary

Medical University of South Carolina is seeking a Patient Access Services Representative to support registration and billing workflows in the hospital setting.

You will verify insurance and payment information, assist patients with payment arrangements, and help apply for assistance programs, while handling co-payments and inquiries.

Qualifications

• High school diploma or equivalent (GED), with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Provide high level customer service while facilitating accurate and timely completion of registration and preparing patient accounts for inpatient and outpatient billing.
• Review and verify all payment methods available (insurance, self-pay, agency) and patient insurance information.
• Work with patients to set up payment arrangements and to arrange/apply for assistance programs.
• Assist in collecting co-payments and deductibles and resolve basic billing inquiries.

Skills

Customer service

Education

High school diploma or GED

Job description

Job Description Summary

Processes patient preadmission and admission demographic and insurance data; enters information in the hospital computer system; maintains quality control for each preadmission and admission to insure accuracy of information; acts as liaison between patients, financial counselors and hospital patient accounting; ensures that all state, federal and MUSC policies and procedures are followed.

Functions in the Patient Admissions Department.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC003736 COL - Patient Financial Services (DMC)

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Job Description

The Patient Access Services Representative reports to the Patient Access Services Manager. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting co-payments and deductibles and solves basic billing inquiries.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees