Patient Access Representative I

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Sentara Healthcare Inc is seeking a Patient Access Representative to enhance patient experience in the Emergency Department. This role involves gathering essential patient information, ensuring accurate admissions, and promoting teamwork in a clinical environment. Opportunities for advancement to higher positions like Patient Access Rep II/III and Team Leader are available, alongside a sign-on bonus for qualified candidates.

Benefits

Up to $1,500 Sign-On Bonus for Qualified Candidates

Qualifications

• 2 years of customer service and/or data entry experience.
• Proficiency in keyboarding.
• Preferred degree in related field or relevant experience.

Responsibilities

• Identify the patient and collect demographic and insurance information.
• Admit patients in the Emergency Department and registration areas.
• Collaborate with clinical and non-clinical staff.

Skills

Customer Service

Data Entry

Insurance Verification

Scheduling

Receptionist

Education

High School Grad or Equivalent

Associate or Bachelor’s Degree in a Related Field

Tools

Keyboarding

Job description

As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Click https://youtu.be/5J3AFqVhS8w to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health.

Up to $1,500 Sign-On Bonus for Qualified Candidates!

Education
HS - High School Grad or Equivalent

Certification/Licensure
No specific certification or licensure requirements

Experience

• 2 years of Customer Service and/or Data Entry
• Associate or bachelor’s degree in a related field or two years of relevant experience
• Proficiency in Keyboarding

Keywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Scheduling, Receptionist, Non-clinical