Patient Access Representative (F)

SSM Health; Madison (WI); Presencial; USD 22 000 - 30 000; Tempo integral

Resumo da oferta

SSM Health Dean Medical Group in Madison is seeking a Patient Access Representative to be the first point of contact for patients, providers and referral sources. You will verify information, coordinate referrals, and help ensure timely access to care across front desk and registration activities.

This 40-hour, full-time role offers a varied schedule between 6:30 am and 7 pm, opportunities to support multiple locations, and a pathway to grow within a large, community-focused health system.

Qualificações

• High School diploma/GED or 10 years of work experience.
• No experience required.

Responsabilidades

• Gathers information from patient and enters into appropriate database.
• Schedules patient procedures and coordinates schedules.
• Assists with insurance pre-certification/authorization.
• Provides counseling regarding pre-service requirements and instructions.
• Performs clerical and reception duties related to patient registration.
• Performs other duties as assigned.

Conhecimentos

Patient interaction

Scheduling

Insurance pre-certification

Clerical tasks

Data entry

Formação académica

High School diploma/GED or 10 years of work experience

Descrição da oferta de emprego

It's more than a career, it's a calling.

WI-SSM Health Dean Medical Group 1821 S Stoughton Rd

Worker Type:

Regular

Job Highlights:

Join a team where your work maters - every moment, every patient, every community. At SSM health, you'll be empowered to grow, supported to thrive and inspired to make a lasting impact.

In this role, as a Patient Access Representative you will serve as a key point of contact for patients, providers, and referral sources, coordinating referrals, verifying information, and helping ensure patients receive timely access to care.

Department: S. Stoughton Rd and other surrounding area SSM locations

Schedule: Full-time 40-hours, variable schedule from 630am -7pm, could be any hours during those times.

SSM Health - We bring out the incredible in you, every day.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

Primary Responsibilities

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Education

• High School diploma/GED or 10 years of work experience

Experience

• No experience required

Physical Requirements

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Required Professional License And/Or Certifications

• None

Department

5920840164 WRO Frontline Resource Staff

Work Shift

Variable Shift (United States of America)

Scheduled Weekly Hours

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.