Patient Access Representative – Entry Level

Move Vertical; Arlington Heights (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Move Vertical is seeking an entry-level Patient Access Representative for a confidential healthcare organization. You will be the first point of contact, handling registration, scheduling, and insurance verification to support smooth patient experiences.

This role offers training in electronic health records and HIPAA compliance, with growth potential in healthcare administration and front-office support. Ideal candidates have a high school diploma or GED, basic computer and data-entry skills,

Qualifications

• High school diploma or GED.
• Current HIPAA training certificate required.
• Basic computer and data-entry skills.
• Strong communication and customer-service skills.
• Ability to maintain patient confidentiality.
• Comfortable working with patients in a healthcare environment.
• Ability to learn electronic health record and scheduling systems.

Responsibilities

• Greet and assist patients professionally.
• Register patients and verify demographic information.
• Schedule and confirm appointments.
• Verify insurance information and eligibility.
• Collect required forms, identification, and patient information.
• Answer calls and direct patient questions appropriately.
• Enter and update information in EHR systems.
• Maintain accurate and confidential patient records.
• Follow HIPAA and privacy requirements.
• Assist front-office staff with basic duties.

Skills

Customer service

Communication skills

Data entry

HIPAA awareness

Confidentiality

EHR scheduling systems

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Scheduling software

Job description

A confidential healthcare organization is seeking dependable, professional candidates for entry-level Patient Access Representative opportunities. This position serves as one of the first points of contact for patients and helps ensure accurate registration, scheduling, insurance verification, and overall patient support.

This is a great opportunity for candidates interested in beginning a career in healthcare administration.

Responsibilities

• Greet and assist patients in a professional and courteous manner
• Register patients and verify demographic information
• Schedule and confirm appointments
• Verify insurance information and eligibility
• Collect required forms, identification, and patient information
• Answer incoming calls and direct patient questions appropriately
• Enter and update information in electronic health record systems
• Maintain accurate and confidential patient records
• Follow HIPAA and organizational privacy requirements
• Assist clinical and administrative staff with basic front-office duties

Basic Qualifications

• High school diploma or GED
• Current HIPAA training certificate required
• Basic computer and data-entry skills
• Strong communication and customer-service skills
• Ability to maintain patient confidentiality
• Comfortable working with patients in a healthcare environment
• Ability to learn electronic health record and scheduling systems

Preferred Qualifications

• Previous customer service, receptionist, healthcare, or office experience
• Familiarity with insurance verification or medical terminology
• Experience using an electronic health record system

Experience Level:

Entry Level / 0–1 year experience