Patient Access Representative – Entry Level

Move Vertical; Cincinnati (OH); On-site; USD 21,000 - 28,000; Full time

Job summary

A confidential healthcare organization near Cincinnati is seeking entry-level Patient Access Representatives. You will be the first contact for patients, assisting with registration, scheduling, insurance verification, and general support in a front-office setting.

This role offers an opportunity to begin a career in healthcare administration, working with HIPAA-compliant processes and various EHR and scheduling systems to ensure accurate data and smooth patient flow.

Qualifications

• High school diploma or GED required.
• Current HIPAA training certificate required.
• Basic computer and data-entry skills.
• Strong communication and customer-service skills.
• Ability to learn electronic health record and scheduling systems.

Responsibilities

• Greet and assist patients in a professional and courteous manner
• Register patients and verify demographic information
• Schedule and confirm appointments
• Verify insurance information and eligibility
• Collect required forms, identification, and patient information
• Answer incoming calls and direct patient questions appropriately
• Enter and update information in electronic health record systems
• Maintain accurate and confidential patient records
• Follow HIPAA and organizational privacy requirements
• Assist clinical and administrative staff with basic front-office duties

Skills

Front desk

Customer service

Communication

Data entry

Education

High school diploma or GED

Tools

Scheduling software

EHR software

Job description

A confidential healthcare organization is seeking dependable, professional candidates for entry-level Patient Access Representative opportunities. This position serves as one of the first points of contact for patients and helps ensure accurate registration, scheduling, insurance verification, and overall patient support.

This is a great opportunity for candidates interested in beginning a career in healthcare administration.

Responsibilities

• Greet and assist patients in a professional and courteous manner
• Register patients and verify demographic information
• Schedule and confirm appointments
• Verify insurance information and eligibility
• Collect required forms, identification, and patient information
• Answer incoming calls and direct patient questions appropriately
• Enter and update information in electronic health record systems
• Maintain accurate and confidential patient records
• Follow HIPAA and organizational privacy requirements
• Assist clinical and administrative staff with basic front-office duties

Basic Qualifications

• High school diploma or GED
• Current HIPAA training certificate required
• Basic computer and data-entry skills
• Strong communication and customer-service skills
• Ability to maintain patient confidentiality
• Comfortable working with patients in a healthcare environment
• Ability to learn electronic health record and scheduling systems

Preferred Qualifications

• Previous customer service, receptionist, healthcare, or office experience
• Familiarity with insurance verification or medical terminology
• Experience using an electronic health record system

Experience Level:

Entry Level / 0–1 year experience