Patient Access Representative – Entry Level

Move Vertical; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Confidential Healthcare Organization in Ohio is seeking entry-level Patient Access Representatives to greet patients, verify demographics, schedule appointments, and assist with insurance verification. This role is an excellent entry point into healthcare administration with a focus on accuracy and compassionate service.

You will enter data into electronic health record systems, maintain confidentiality, and support front-office tasks while learning scheduling and billing workflows.

Qualifications

• High school diploma or GED is required.
• HIPAA training certificate is required.
• Basic computer and data-entry skills are required.
• Strong communication and customer-service skills are essential.
• Ability to maintain patient confidentiality is required.
• Comfort with working with patients in a healthcare environment.
• Ability to learn EHR and scheduling systems.

Responsibilities

• Greet and assist patients in a professional and courteous manner.
• Register patients and verify demographic information.
• Schedule and confirm appointments.
• Verify insurance information and eligibility.
• Collect required forms, identification, and patient information.
• Answer incoming calls and direct patient questions appropriately.
• Enter and update information in electronic health record systems.
• Maintain accurate and confidential patient records.
• Follow HIPAA and organizational privacy requirements.
• Assist clinical and administrative staff with basic front-office duties.

Skills

Strong communication

Customer service

Basic computer skills

Confidentiality

Education

High school diploma or GED

HIPAA training certificate

Tools

Electronic health record (EHR) systems

Job description

A confidential healthcare organization is seeking dependable, professional candidates for entry-level Patient Access Representative opportunities. This position serves as one of the first points of contact for patients and helps ensure accurate registration, scheduling, insurance verification, and overall patient support.

This is a great opportunity for candidates interested in beginning a career in healthcare administration.

Responsibilities

• Greet and assist patients in a professional and courteous manner
• Register patients and verify demographic information
• Schedule and confirm appointments
• Verify insurance information and eligibility
• Collect required forms, identification, and patient information
• Answer incoming calls and direct patient questions appropriately
• Enter and update information in electronic health record systems
• Maintain accurate and confidential patient records
• Follow HIPAA and organizational privacy requirements
• Assist clinical and administrative staff with basic front-office duties

Basic Qualifications

• High school diploma or GED
• Current HIPAA training certificate required
• Basic computer and data-entry skills
• Strong communication and customer-service skills
• Ability to maintain patient confidentiality
• Comfortable working with patients in a healthcare environment
• Ability to learn electronic health record and scheduling systems

Preferred Qualifications

• Previous customer service, receptionist, healthcare, or office experience
• Familiarity with insurance verification or medical terminology
• Experience using an electronic health record system

Experience Level:

Entry Level / 0–1 year experience