Patient Access Representative | Conrad | PRN Status

Logan Health; Montana; On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Flexible PRN schedule

Matching 401(k) plan

Employee Assistance Program

Job summary

A healthcare provider is seeking a Patient Access Representative in Conrad, Montana. The role involves responsibilities like patient registration, verifying insurance, and providing administrative support. Candidates should have a customer service background, knowledge of medical terminology, and experience in healthcare settings is preferred. This part-time position offers flexibility as a PRN role, allowing you to adapt schedules based on department needs.

Qualifications

• Minimum of one year in a customer service position required.
• Knowledge of medical terminology and medical coding preferred.
• Experience in patient access/scheduling and insurance verification preferred.

Responsibilities

• Complete patient registrations and gather necessary information.
• Verify insurance eligibility and benefits.
• Collect and process payments for services.

Skills

Customer service focus

Excellent verbal and written communication

Interpersonal skills

Detail-oriented

Education

Related coursework or experience in administrative support

Associate's or Bachelor's degree

Tools

Microsoft Office Suite

Job description

Patient Access Representative | Conrad | PRN Status page is loaded## Patient Access Representative | Conrad | PRN Statusremote type: On-Sitelocations: Conrad, Montanatime type: Part timeposted on: Posted Todayjob requisition id: Req16005This position is responsible for completing patient registration duties and providing administrative support for assigned area(s). Collects and validates accurate patient demographic and insurance information, verifies authorizations and referrals as required and data enters necessary information into registration system. Informs the patient of estimated liability at the time of service, collects patient liabilities, identifies patients in need of financial assistance and refers patients to financial counseling as necessary.**Our Mission**: Quality, compassionate care for all.**Our Vision**: Reimagine health care through connection, service and innovation.**Our Core Values**: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence.**Qualifications:*** Related coursework beyond high school **or** experience in a complex administrative support position required. Previous work experience in registration, financial clearance or patient financial services with strong working knowledge of healthcare insurance and benefit programs preferred. Associate’s or Bachelor’s degree preferred.* Minimum of one (1) year experience in a customer service focus position required.* Possess knowledge and understanding of medical terminology and medical coding preferred.* Patient Access (scheduling, registration, financial clearance), insurance verification, billing or certified medical assistant experience preferred.* Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.* Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.* Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.* Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.**Job Specific Duties:*** Prioritizes and completes registrations in the order of the patients’ acuity level as determined by the clinical staff and department protocol.* Interviews patient or family member to gather demographic, insurance and/or visit specific information, and verifies data received from previous visits or pre-registration. Ensures accurate collection and inputs critical data elements.* Launches insurance verification software to verify insurance eligibility and benefits. Calculates and communicates out of pocket liability as appropriate.* Collects and processes payment for current service and any previous balances consistent with the cash management and posting policies.* Identifies and refers self-pay patients to financial counseling per department procedure.* Maintains knowledge of: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral, and a list of current accepted insurance plans.* Proactively communicates issues involving customer service and process improvement opportunities to leadership.* Meets productivity, quality requirements, and takes ownership of work to ensure excellent service is provided.* Develops and maintains knowledge and skills to identify insurance plans correctly in systems and understands contract requirements to ensure accurate insurance information.* Provides administrative services to support effective and efficient operations to assigned area(s).* The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position.Maintains regular and consistent attendance as scheduled by department leadership.**Shift:**Variable (United States of America)**Schedule:**Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. *Pay rates and scheduling practices may vary by department.***Notice of Pre-Employment Screening Requirements**If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:* Criminal background check* Reference checks* Drug Screening* Health and Immunizations Screening* Physical Demand Review/Screening**Equal Opportunity Employer**Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.