Patient Access Representative Cancer Center Registration

Mount Sinai Medical Center; Miami Beach (FL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Long-term disability

Healthcare spending accounts

Retirement plan

Paid time off

Tuition reimbursement

Employee assistance program

Wellness program

On-site housing for select positions

Job summary

Mount Sinai Medical Center in South Florida seeks a Patient Access Representative for its Cancer Center on Miami Beach. The role requires bilingual Spanish and offers a base salary plus monthly bonus, with availability to start and flex hours as needed.

Responsibilities include collecting patient data, verifying insurance, obtaining authorizations, and guiding patients through registration. On-site position with full benefits and routine workflow in a fast-paced clinic environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• At least 1 year in registration, collections or insurance verifications preferred.
• Bilingual Spanish required; strong communication and clerical skills.

Responsibilities

• Collect and verify patient registration information accurately.
• Verify insurance eligibility, benefits, and obtain necessary referrals/authorizations.
• Ensure registration documents and orders accompany the patient to care units.
• Conduct shift-end self-audit with <5% error rate and report to supervisor.

Skills

Bilingual in Spanish

Registration experience

Insurance verification experience

Customer service

Education

High school graduate or equivalent level of training

Some college preferred

Job description

As Mount Sinai grows, so does our legacy in high-quality health care.Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.Culture of Caring: The Sinai WayOur hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.Department:Job Description Summary:On site in the Cancer Center on Miami BeachBilingual in Spanish required.Schedule: M-F 8:30 AM to 5 PM. - Flexible to work before or after scheduled time as needed. (6:30 AM and close at 7 PM)Base salary plus monthly bonusPosition ResponsibilitiesCollects accurate and complete patient information (i.e.. legal name, permanent/local address, phone number, next of kin, employer, guarantor, insurance information, physician etc.,) and enters in the system within the established time frames.Verifies insurance information, which include eligibility, benefits (i.e.. Deductibles, co-payments, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etc.) and obtains appropriate referrals, pre-certification, and/or authorizations for all patient as follows: scheduled patients no later that 24 hours. Unscheduled patients at point of service within the established time frames.Enters complete insurance verification information, which includes eligibility, benefits (i.e.. Deductibles, co-payments, out of pocket expenses, maximum lifetime coverage, exclusion/limitations/pre-existing conditions, etc.) in the insurance verification screen and note fields.Provides and explains all registration documents (i.e.. General consent forms, Advance Directive information, Patient Rights information and Privacy Notice information.After completion of registration process, ensures all registration documents, as well as orders, accompany the patient to the appropriate area (i.e.. Nursing units, ancillary departments, etc.). Communicates all pertinent information regarding the patient to the appropriate departments patient care units.Prior to the end of shift conducts self-audit of all registration to ensure that information is accurate and complete, maintaining less than 5% error ratio. Forwards copies to immediate supervisor with supportive information of incomplete tasks.Assists patient in understanding his/her insurance benefits and explains hospital financial and deposit policies including up front collections. Follows established guidelines for up-front collections and collects and disburses revenue ensuring at all times 100% accuracy of all ledgers and receipts in accordance with established guidelines.Demonstrates flexibility as well as ability to perform multiple functions within the Patient Access department.Registers patients in particular area of assigment.Verifies authorizations for service.QualificationsEducationHigh school graduate or equivalent level of training. Some college preferredExperienceOne year practical experience in registration, collections and insurance verifications preferred.Bilingual in SpanishBenefits:We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:Health benefitsLife insuranceLong-term disability coverageHealthcare spending accountsRetirement planPaid time offPet InsuranceTuition reimbursementEmployee assistance programWellness programOn-site housing for select positions and more!Degree Requirements:Certification: