Patient Access Representative - Byron Center, Days

Trinity Health MI; Byron Township (MI); On-site; USD 23,419 - 33,062; Part time

Job summary

A healthcare provider is seeking a Patient Access Representative for Byron Center, MI. This part-time role involves greeting patients, collecting information for registration, and ensuring an excellent patient experience. Candidates must have a high school diploma and strong communication skills, preferably with a year of experience in a healthcare environment.

Qualifications

• High school diploma required; Associate's preferred.
• One year of experience in a healthcare environment preferred.
• Ability to use multiple systems for information validation.

Responsibilities

• Register patients and verify demographic, clinical, and financial information.
• Collect patient signatures and scan registration documents.
• Conduct online insurance eligibility verification.

Skills

Data entry skills

Excellent communication

Interpersonal skills

Organizational skills

Education

High school diploma

Associate’s Degree

Tools

Various software programs

Job description

Patient Access Representative - Byron Center, Days

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Patient Access Representative - Byron Center, Days

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Shift:

Week 1: Sunday 11:30am - 10pm, Thursday 11:30am - 10pm, Friday 11:30am - 10pm

Employment Type:

Part time

Shift:

Description:

Shift:

Week 1: Sunday 11:30am - 10pm, Thursday 11:30am - 10pm, Friday 11:30am - 10pm

Week 2: Monday 11:30am - 10pm, Tuesday 11:30am - 10pm, Saturday 11:30am - 10pm

Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this*

Trinity Health is a non-profit health care system serving Grand Rapids, Muskegon, the Lakeshore and the surrounding communities. We provide compassionate care, award-winning expertise, and the latest technology, all in an inclusive, Catholic, faith-based setting that honors the sacredness and dignity of every person.

We are part of Trinity Health, the nation's second-largest Catholic Health System.

You're our number one priority. We care about you as a total person, including your mind, body and spirit, and believe that patient-focused care is the fastest path to healing.

About the Position:

In an outpatient and emergency setting, greets patients and family members and obtains and verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery. Enters patient/guarantor data in patient accounting system; collects patient signatures on forms; and scans registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors. Enhances the patient experience throughout all patient interactions, the majority of which are face-to-face.

Requirements:

• Required: High school diploma. Preferred: Associate’s Degree, or an equivalent combination of education and experience. Data entry skills (50-60 keystrokes per minutes). Prefer one year of applicable experience in a healthcare provider or payer environment.
• Must have fluid experience with various software programs and ability use multiple systems to obtain or validate information during the interview process.
• Basic computer skills. Preferred: Working knowledge of medical terminology.
• Required: Excellent communication (verbal and written) and organizational skills. Interpersonal skills to deal with internal and external customers, including ability to interpret customer needs, recommend and take action to satisfy the customer’s needs. Accuracy, attentiveness to detail and time management skills.
  
  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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