Patient Access Representative

Trinity Health; Waterbury (CT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Career opportunities

Job summary

Saint Mary's Hospital in Waterbury, CT is seeking a Patient Access Representative to handle pre-registration, registration and admission in the Emergency Department. The role supports upfront insurance verification and patient billing needs.

The position is full-time evening shift with training; bilingual preferred; great benefits start day one.

Qualifications

• Pre-registration, registration and admission experience required or preferred.
• Familiar with medical terminology and registration workflows.
• Bi-lingual English/Spanish preferred.

Responsibilities

• Perform complete pre-registrations, registration and admission in ED.
• Verify insurance requirements and benefits.
• Secure signatures and collect deposits when needed.
• Refer self-pay to financial counselors and answer questions.

Skills

Medical terminology

Bilingual (English/Spanish)

Registration experience

Customer service

Education

High School Diploma or equivalent

College is preferred

Tools

Insurance verification systems

Job description

Employment Type:Full timeShift:Evening ShiftDescription:ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS
May include time in Springfield at Mercy Medical Center
More details below

Position Purpose

The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital

What you will do

• Perform complete and accurate pre-registrations, registration, and admission functions

• Verify insurance requirements, obtain and understand insurance benefits

• Secure signatures and all other key information needed to complete billing and collection functions

• Collect or arrange for co-insurance and/or other deposit payment amounts

• Refer self-pay patients to financial counselors; answers patient questions

Minimum Qualifications

• High school diploma or equivalent, college preferred

• Medical terminology skills

• Relevant medical office, hospital / physicians billing or patient registration experience preferred

• Bi-lingual (English/Spanish) preferred

Position Highlights and Benefits

• Full time 32hrson eves 3p-11:30p including every other weekend and holiday. May involve rotating into other shifts. Shift, weekend and holiday differentials will apply.

• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Mary's Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients inWaterbury, CTand our surrounding communities since 1909. From the moment you step inside,you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.