Patient Access / Registration

Trinity Health Of New England; Hartford (CT); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance starting Day 1

Job summary

Trinity Health Of New England is seeking a Hospital Access representative responsible for patient pre-registration, collecting copayments, and gathering all demographic information. You will verify insurance details, collect payments on-site and guide patients through financial counseling when needed.

The role requires strong knowledge of medical terminology and insurance processes, with a preference for prior patient access hospital experience.

Qualifications

• High School diploma or equivalent.
• Knowledge of medical terminology and medical insurances.
• Patient access hospital experience strongly preferred.

Responsibilities

• Pre-registration of patient admissions.
• Obtain approvals and payments on site.
• Explain insurance and patient liabilities; refer patients for financial counseling.
• Enter/update patient demographics including insurance and patient liability; post payments and reconcile reports.

Skills

Medical terminology

Insurance knowledge

Patient access experience

Education

High School diploma or equivalent

Job description

Employment Type:Full timeShift:Day ShiftDescription:TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P
Includes classroom time in Springfield, MA

Position Purpose

Patient registration, collection of copayments and collecting all patient demographic information. Processes include obtaining accurate demographic, insurance and patient liability information.

What you will do

• Responsible for the pre-registration process of patient admissions

• Obtain approvals and payments on site

• Explain insurance and private pay liabilities; appropriately refer patients requiring financial counseling

• Accurately enter/update all patient demographic information, including insurance and patient liability; post payments to appropriate screen and complete reconciliation reports

Minimum Qualifications

• High School diploma or equivalent

• Knowledge of medical terminology and medical insurances

• Patient access hospital experience strongly preferred

Position Highlights and Benefits

• Monday thru Friday 40 hrs. 8 hour shifts, rotating within 4:45am-4pm

• TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.