Patient Access Representative

Medical University of South Carolina (MUSC); United States; Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

Medical University of South Carolina seeks a Front Desk Administrative Clerk to provide coverage at the Primary Care Clinic front desk. Responsibilities include answering multiline telephones, scheduling appointments for clients, registering clients, and handling payments for clinical services.

The role requires a high school diploma or GED with 1 year of customer service experience; hospital information systems and word processing experience are preferred.

Formación

• High school diploma or GED required, plus 1 year of customer service experience.
• Familiarity with hospital information systems preferred.
• Experience with word processing is preferred.

Responsabilidades

• Answer multiline telephones and manage call flow.
• Take payments from clients for clinical services.
• Complete client registration and related documentation.
• Schedule interpreters for clients.
• Retrieve billing charges and ensure accurate entry.

Conocimientos

Customer Service

Telephone handling

Client registration

Billing charges

Educación

High school diploma or GED

Herramientas

Hospital IT systems

Word processing

Descripción del empleo

Job Description Summary
Provide administrative coverage at the front desk of the Primary Care Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC001897 MCRC - Lake City Primary Care

Pay Rate Type

Hourly

Pay Grade

Health-21

Scheduled Weekly Hours

40

Job Description

Answer multiline telephones. Take payments from clients for clinical services. Complete client registration ,and documentation. Schedule interpreters for clients. Retrieve billing charges.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees