Patient Access Representative I

Medical University of South Carolina; Heatherwood (SC); On-site; USD 21,000 - 28,000; Full time

Job summary

MUSC Community Physicians (MCP) is seeking an Employee at regular status to perform clinic registration, manage co-pays, and ensure accurate front-end processes. The role emphasizes patient-focused service and effective communication with service areas to improve patient flow.

Requirements include a high school diploma or GED and at least 1 year of customer service experience; familiarity with hospital information systems or word processing is preferred.

Qualifications

• High school diploma or equivalent (GED), with 1 year of customer service experience.
• Ability to interpret and apply financial procedures and regulations preferred.
• Previous experience with hospital information systems or word processing preferred.

Responsibilities

• Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC.
• Collects co-pay/co-insurance at time of service according to the MUSC policies.
• Corrects registration errors to prevent front-end denials.
• Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service.
• Answer phones calls according proper protocol provided by MUSC.

Skills

Customer service

Education

High school diploma or equivalent (GED)

Job description

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004914 MCP - Orangeburg Primary Care The Village

Pay Rate Type

Hourly

Pay Grade

Health-20

Scheduled Weekly Hours

40

Job Description

Performs accurate clinic registration of patients, not to exclude scheduling, authorization and insurance verification functions using proper resources provided by MUSC. Collects co-pay/co-insurance at time of service according to the MUSC policies. Corrects registration errors to prevent front-end denials. Provides excellent patient focused customer service, and communicates effectively to service delivery areas to maximize patient flow and customer service. Answer phones calls according proper protocol provided by MUSC.

Additional Job Description

High school diploma or equivalent (GED), with 1 year of customer service experience. Ability to interpret and apply financial procedures and regulations preferred. Previous experience with hospital information systems or word processing preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees