Patient Access Representative

Quincy Medical Group; Quincy (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Quincy Medical Group is seeking a Patient Access Representative to ensure a welcoming and efficient patient experience. This role involves greeting patients, verifying insurance details, scheduling appointments, and supporting clinic operations. Ideal candidates should possess strong customer service skills and the ability to thrive in a fast-paced environment.

Benefits

Comprehensive health, dental, and vision insurance

Employer-provided life and disability insurance

Tuition reimbursement up to $5,250 per year

Flexible paid time off and holidays

Parental leave at 100% pay

Bi-weekly 401(k) employer match

Qualifications

• Previous experience in a healthcare setting preferred but not required.
• Ability to work collaboratively in a team-oriented setting.

Responsibilities

• Welcome patients warmly and assist with check-in procedures.
• Accurately collect and verify demographic and insurance information.
• Schedule patient appointments while ensuring proper documentation.

Skills

Customer service skills

Communication skills

Detail-oriented

Multitasking

Job description

Overview

Patient Access Representative

Location:Â Quincy, IL

Pay Range:Â $15.35 - $23.03 per hour | Based on Relevant Experience

Schedule: Full-Time, Monday – Friday | hours vary by department

About The Role

As a Patient Access Representative at Quincy Medical Group (QMG), you'll play a vital role in ensuring a smooth and welcoming experience for patients. Your primary duties include greeting patients, accurately registering them for services, verifying insurance information, and scheduling appointments. This position is central to maintaining efficiency and patient satisfaction in a fast-paced clinical environment.

Primary Responsibilities

• Welcome patients warmly and assist with check-in procedures.
• Accurately collect and verify demographic and insurance information.
• Schedule patient appointments while ensuring proper documentation.
• Support clinic staff with administrative tasks to ensure seamless operations.
  
  

Benefits & Compensation

• Core Benefits: Comprehensive health, dental, and vision insurance, including a healthcare navigation assistant and 100% medical coverage (after deductible is met) when utilizing a QMG provider.
• Life & Disability Insurance: Employer-provided life insurance and short- and long-term disability coverage.
• Tuition Reimbursement: Up to $5,250 per year to support your educational goals.Â
• Paid Time Off: Flexible time off, 6 paid holidays, and 5 paid volunteer days.
• Parental Benefits: Up to 12 weeks of parental leave at 100% pay, along with childcare assistance and financial benefits for adoption and surrogacy.
• Financial Perks: Bi-weekly 401(k) employer match to help grow your retirement savings. Access to earned wages before payday through the Instant Pay Benefit.
  
  

Qualifications

• Strong customer service and communication skills.
• Detail-oriented with the ability to multitask in a high-pressure environment.
• Previous experience in a healthcare setting or patient registration preferred but not required.
• Ability to work collaboratively in a team-oriented setting.
  
  

Discover Your Future at Quincy Medical Group!

This position offers an exciting opportunity to contribute to a well-established and recognized healthcare group while advancing your professional growth in a supportive environment. Apply today!