Patient Access Representative (60% Part Time, Days)- AOSI Business Office

Adena Health System; Chillicothe (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Adena Health System is looking for a Patient Access Representative for a part-time position at the AOSI Business Office. The role involves assisting patients with scheduling and registration, gathering necessary information, and providing support to ensure timely patient care. Ideal candidates will have strong communication skills, multitasking abilities, and prior customer service experience. Benefits include paid time off, retirement plans, and medical insurance, enhancing work-life balance.

Benefits

Paid Time Off

Retirement Plan

Medical Insurance

Tuition Reimbursement

Work-Life Balance

Qualifications

• Completed 3 years of high school; High School Diploma or GED required.
• 0-2 years experience in hospital clerical or customer service role desired.
• Ability to type 40 words per minute.

Responsibilities

• Assist patients with scheduling and registration processes.
• Gather demographic and insurance information using established interviewing techniques.
• Ensure patient's insurance coverage is active and run estimates when pre-registering.

Skills

Communication

Multi-tasking

Customer Service

Education

High School Diploma or GED

Business or Healthcare education

Job description

Patient Access Representative (60% Part Time, Days)- AOSI Business Office

Join to apply for the Patient Access Representative (60% Part Time, Days)- AOSI Business Office role at Adena Health System

Patient Access Representative (60% Part Time, Days)- AOSI Business Office

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Join to apply for the Patient Access Representative (60% Part Time, Days)- AOSI Business Office role at Adena Health System

Job Description

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing Meditech or eCW or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate.

Job Description

The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing Meditech or eCW or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate.

Required Educational Degree

Completed 3 years of high school; High School Diploma or GED

Preferred Education

Business or Healthcare education desired

Required Experience

0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute

Preferred Experience

Other healthcare, hospital or physician experience

Benefits For Eligible Caregivers

• Paid Time Off
• Retirement Plan
• Medical Insurance
• Tuition Reimbursement
• Work-Life Balance
  
  

About Adena Health

Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees – including more than 200 physician partners and 150 advanced practice provider partners – regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena’s specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women’s health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals—Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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