Patient Access Representative

RWJBarnabas Health; Newark (NJ); On-site; USD 29,000 - 36,000; Part time

Job summary

RWJBarnabas Health in Newark is seeking a Patient Access Representative for the Newark Beth Israel Medical Center. This role handles pre-registration, registration, financial clearance, and scheduling in a fast-paced Emergency Department Access Service.

You will verify demographics and insurance, collect patient liabilities, support billing accuracy, greet patients, answer phones, and schedule discharges. The position offers hourly pay, night shifts, and comprehensive benefits.

Qualifications

• High school diploma or equivalent is required.
• Two to three years of hospital admitting, registration, or billing experience preferred.
• Knowledge of insurance requirements and medical terminology preferred.
• Ability to respond to emergency situations, problem solve, and interpret data.
• Strong customer service and communication skills are essential.

Responsibilities

• Pre-registration, registration, financial clearance, and scheduling duties.
• Verify demographic and insurance data; collect patient liabilities and assist billing.
• Ensure patients are oriented to the registration process and communicate issues to leadership.
• Answer phones courteously and promptly.
• Verify insurance coverage, obtain authorizations, referrals, and precertifications.
• Enter patient demographic and insurance information accurately.
• Collect copays and fees; provide receipts.
• Ensure completion and scanning of required documents (consent, rights, directives).
• Greet and assist patients and visitors professionally; schedule appointments and process discharges.

Skills

Customer service

Multitasking

Communication skills

Problem solving

Education

High school diploma

Job description

Job Title: Patient Access Representative

Location: Newark Beth Israel Medical Ctr

Department Name: Emergency Dept Access Service

Req #: 0000262707

Status: Hourly

Shift: Night

Pay Range: $21.07 - $26.22 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

As a Patient Access Representative, a typical daymight include:

• Performs all duties related to pre-registration, registration, financial clearance, and scheduling
• Ensures accurate demographic and insurance data, collects patient liabilities, supports billing accuracy, and provides front-line customer service,
• Ensures patients are oriented to the registration process and communicates operational issues to leadership as needed
• Answer phones courteously and promptly
• Verify insurance coverage, obtain authorizations, referrals, and precertifications,
• Accurately enter patient demographic and insurance information,
• Collect copays and fees; provide receipts
• Ensure completion and scanning of required documents consent, rights, directives
• Greet and assist patients and visitors in a timely, professional manner
• Schedule appointments, register patients, and process discharges,

This role might be for you if:

• You thrive in a fast-paced environment.
• You are good at multitasking and customer service.

• You have experience working within healthcare or other related areas which are customer service focused.

To be considered for this opportunity, you must have the following qualifications:

Required:

• High school diploma or equivalent required

Preferred:

• Two to three years of hospital admitting, registration, or billing experience
• Knowledge of insurance requirements and medical terminology
• Ability to respond to emergency situations, problem solve, and interpret data
• Strong customer service and communication skills,

WhyYou’llLove Working Here:

At RWJBarnabas Health, our people are at the center of everything we do. Through our Total Wellbeing promise, we offer a wide range of benefits and resources to support your physical, emotional, financial, and professional wellbeing. Highlights include:

• Generous Paid Time Off (Vacation, Holidays, Sick Time)
• Medical, Dental & Vision Insurance
• Prescription Drug Coverage
• Retirement Plans
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Life and Disability Insurance
• Wellness Programs and Flexible Spending Accounts
• Voluntary Benefits (like Pet Insurance)
• Discounts with local partners (e.g., NJ Devils, NJPAC, Verizon)
• Community involvement and volunteer opportunities and more!

Why RWJBarnabas Health:

RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, committed to delivering exceptional care and creating healthier communities.We’reproud to offer a workplace that values compassion, equity, and innovation—where every team member plays a vital role. When you join us,you’renot just building acareer—you’rehelping to shape the future of healthcare, one person and one community at a time.