Patient Access Representative

JAG Physical Therapy; New York (NY); On-site; Full time

Job summary

A leading outpatient orthopedic physical therapy provider is seeking a Patient Access Representative to ensure smooth healthcare operations and deliver quality patient care. Responsibilities include greeting patients, managing appointments, and supporting administrative processes. Join a supportive environment with opportunities for advancement and ongoing education.

Benefits

Support for ongoing education and training

Provided uniforms

Up to 3 weeks PTO

401(k) with company match

$10,000 term life insurance at no cost

Qualifications

• High school diploma or higher required.
• 1+ years in healthcare receptionist/administrative role preferred.
• Strong organizational and communication skills needed.

Responsibilities

• Greet patients and visitors.
• Assist and direct patients.
• Handle insurance verifications and authorizations.

Skills

Organizational skills

Communication skills

Customer service

Education

High school diploma or equivalent

Medical assistant certification

Job description

Midwood - Avenue T
Brooklyn, NY 11229, USA

• Pay range: $17 USD to $19 USD
• The estimated range reflects the budgeted amount. Final offers depend on skills, experience, location, and other factors.

Description

Patient Access Representative

As a Patient Access Representative, you play a vital role in ensuring smooth healthcare operations, delivering quality patient care, and providing excellent customer service. Your responsibilities include greeting patients, managing appointments, maintaining records, and supporting administrative and insurance processes.

Who We Are

JAG Physical Therapy is a care-first outpatient orthopedic physical therapy provider with 100 facilities across Pennsylvania, New Jersey, and New York. We are recognized for growth, outcomes, and quality care, and are considered a gold standard in physical therapy services.

What You’ll Love About Us

• Support for ongoing education and training
• Opportunities for advancement
• Provided uniforms
• HSA options and benefits
• $10,000 term life insurance at no cost
• Up to 3 weeks PTO
• 401(k) with company match
• Annual growth reviews
• Tuition discounts
• Company perks like TicketsAtWork and LifeMart
• Supportive, close-knit work environment

What You’ll Need

• High school diploma or equivalent
• Preferred: Medical assistant certification
• 1+ years in healthcare receptionist/administrative role
• Strong organizational and communication skills
• Ability to work independently or in a team
• Willingness to travel between locations as per policy

What You’ll Do

• Greet patients and visitors
• Assist and direct patients
• Answer calls and schedule appointments
• Register patients and update records
• Distribute forms and collect payments
• Maintain confidentiality
• Handle insurance verifications, authorizations, and referrals
• Knowledge of Workers’ Compensation and Auto claims
• Perform additional duties as needed

This description covers key responsibilities and may be revised. Employment is not guaranteed, and the 'What you’ll love about us' section applies to full-time roles.

Qualifications

Motivations

Preferred

Flexibility

Motivated by autonomy in scheduling and goal setting.

Education

High School diploma or higher.

Equal Opportunity Employer. Applicants will be notified of rights per federal law. See the Department of Labor’s Know Your Rights notice.