Patient Access Representative

Talentify; Missouri; In loco; USD 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

SSM Health Bellevue is seeking a regular, full-time Scheduler to coordinate patient procedures and collect demographic, insurance and clinical information for scheduled services.

The role focuses on efficient scheduling, clear communication with patients and staff, and ensuring pre-service requirements are understood. High school diploma or 10 years of work history acceptable; prior customer service in a medical office is preferred.

Competenze

• Preferred customer service experience in a medical setting.
• Clerical and data-entry skills for patient information.
• Ability to coordinate schedules and insurance pre-certifications.

Mansioni

• Gathers patient information and enters into the database.
• Schedules procedures efficiently to optimize patient time and resources.
• Assists with insurance pre-certification/authorization coordination.
• Provides counseling on pre-service requirements and instructions.
• Performs registration-related clerical duties.

Conoscenze

Customer service

Medical office experience

Formazione

High School diploma/GED or 10 years of work experience

Descrizione del lavoro

It's more than a career, it's a calling.

MO-SSM Health Bellevue

Worker Type:

Regular

Job Highlights:

This is a full-time, day-shift position working Monday--Friday from 8:00AM-4:30PM or 8:15AM-4:45PM. Preferred customer service and medical office experience.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

EDUCATION

• High School diploma/GED or 10 years of work experience

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

• None

Department:

4992140235 SLUCARE OBGYN BEL 400

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.