Patient Access Representative

CHI CLINICS AND PRACTICES; Frisco (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Summit County housing stipend

Job summary

CommonSpirit Health is hiring a Patient Access Representative to support on-site registration, pre-admitting and billing tasks in Summit County, Colorado. The role requires collaboration with clinical and administrative staff to ensure a smooth patient experience and accurate data entry.

The position offers a $400/month Summit County housing stipend for full-time residents of designated counties and is not remote. PRN is ineligible; full-time or part-time status depending on needs.

Qualifications

• Office experience in a healthcare environment.
• Ability to multitask and prioritize tasks.
• Basic Life Support (BLS)
• High School diploma required.

Responsibilities

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Skills

Customer service

Multitasking

Healthcare terminology

Office software

Education

High School diploma

Tools

Microsoft Office

Outlook

Excel

Windows OS

Job description

Job Summary and Responsibilities

$400/month Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek or Lake Counties. Must work at least 80% physically on‑site at a CommonSpirit Health- Mountain Region facility in Summit County and full time or part time status (PRN ineligible). More details available upon offer.

this is not a remote position

As 'the champion of first impressions' our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizingskills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website searchengines.
• Basic Life Support (BLS)
• High School diploma required

Physical Requirements -Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.