Seasonal Patient Access Representative

CommonSpirit Health; Dillon (CO); On-site; USD 24,796 - 44,083; Full time

Job summary

CommonSpirit Health seeks a Patient Access Representative to greet patients, collect demographic and financial data, and guide them through pre-admission and registration processes. The role requires collaboration with staff across departments to ensure smooth patient flow and accurate records.

You will verify insurance details, explain costs, and collect payments when due. You’ll also support onboarding and orientation for new hires, contributing to a compassionate patient experience.

Qualifications

• Office experience in a healthcare environment.
• Knowledge of medical terminology.
• Proficiency with Microsoft Office applications.
• High School diploma required.
• BLS certification preferred.

Responsibilities

• Create a positive impression for patients, families, visitors and staff during pre-admitting, admitting and registering processes.
• Interview patients to collect demographic and financial information for registration in the electronic medical record system.
• Verify insurance benefits and explain financial requirements; collect outstanding balances at or before service.
• Mentor new associates and assist in new employee orientation.

Skills

Multitasking

Prioritization

Customer service

Communication

Education

High School diploma

Basic Life Support (BLS)

Tools

Microsoft Office

Outlook

Excel

Word

PowerPoint

Job description

Job Summary And Responsibilities

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

Job Summary And Responsibilities

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change.

Role

You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will:

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

• Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills preferred.
• Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
• High School diploma required
• Basic Life Support (BLS)

Physical Requirements - Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Where You'll Work

With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.

Pay Range

$18.97 - $32.19 /hour