Patient Access Representative

Live Well Homecare Agency, LLC; Fairborn (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Live Well Homecare Agency, LLC is seeking a Patient Access Associate Specialist to support front-end revenue cycle operations for hospital and physician partners. You will verify insurance, obtain authorizations, and collect payments while ensuring a positive patient financial experience.

Using EHR and revenue cycle systems, you'll maintain accurate demographics and financial data, coordinate with clinical and billing teams, and help resolve coverage issues to support timely reimbursement.

Qualifications

• Prior patient access or medical front office experience.
• Strong customer service and professional communication.
• High attention to detail and strong data accuracy.
• Comfort working in EHR and revenue cycle systems.

Responsibilities

• Accurately register patients and confirm demographic information
• Verify insurance eligibility, benefits, and coverage
• Obtain and track authorizations as required
• Collect point-of-service payments and document transactions
• Resolve insurance/coverage issues using EHR and revenue cycle tools
• Collaborate with clinical and billing teams to correct and update records

Skills

Patient access experience

Customer service

Attention to detail

Communication

Tools

EHR systems

Revenue cycle systems

Job description

Patient Access Associate Specialist

Support front-end revenue cycle operations for hospital and physician partners by ensuring accurate patient registration and timely reimbursement. Responsible for verifying insurance and benefits, obtaining required authorizations, and collecting point-of-service payments while delivering a positive patient financial experience.

Use EHR and revenue cycle systems to maintain precise demographic and financial data, resolve coverage issues, and coordinate with clinical and billing teams.

Key duties

• Accurately register patients and confirm demographic information
• Verify insurance eligibility, benefits, and coverage
• Obtain and track authorizations as required
• Collect point-of-service payments and document transactions
• Resolve insurance/coverage issues using EHR and revenue cycle tools
• Collaborate with clinical and billing teams to correct and update records

Qualifications

• Prior patient access or medical front office experience
• Strong customer service and professional communication
• High attention to detail and strong data accuracy
• Comfort working in EHR and revenue cycle systems