Patient Access Representative

Southwest Health System; Cortez (CO); On-site; USD 49,428,000 - 59,948,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Health Savings Account

Flexible Spending Account

Paid Time Off

Employee Discounts

403(b) Retirement

Job summary

Southwest Health System, Inc. in Cortez, CO is hiring a Full Time Patient Access Representative to be the first point of contact for patients. This onsite role offers a friendly, customer-centric environment and a competitive pay range of $17.25/hr to $20.95/hr.

You will greet patients, verify insurance, register appointments, and help patients navigate services. Shifts include days, evenings, and nights, with opportunities to grow in a supportive healthcare setting.

Qualifications

• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in data entry.
• Ability to verify insurance information.
• Strong problem-solving and multitasking skills.

Responsibilities

• Greet patients warmly and verify insurance information.
• Register patients accurately and manage scheduling.
• Provide information about services and appointments.
• Collaborate with healthcare providers and staff.
• Support patient experience across Day, Evening, and Night shifts.

Skills

Communication

Interpersonal skills

Attention to detail

Problem-solving

Empathy

Time management

Job description

Join our dynamic team at Southwest Health System, Inc. as a Full Time Patient Access Representative in beautiful Cortez, CO! This onsite role offers an exciting opportunity to be the first point of contact for patients, making a real difference in their healthcare journey. Enjoy a competitive pay range of $17.25/hr - $20.95/hr while working in a fun, flexible environment that prioritizes customer-centricity.

Your contributions will directly impact our commitment to excellence and safety, ensuring that every patient feels valued and cared for. You can get great benefits such as:

• Medical
• Dental
• Vision
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• Paid Time Off
• Employee Discounts
• 403(b) Retirement

Embrace a relaxed yet professional culture where your empathy and integrity shine as you help create a seamless patient experience. Dive into a fulfilling role where every day presents new challenges and opportunities for growth!

Who are we? An Introduction

SHS was established in 1914, Southwest Health System, Inc. has a rich history of serving rural communities and has a strong mission to provide the highest quality healthcare to our patients. We offer comprehensive "care close to home", helping people in small towns receive quality operations and services you'd only expect from a big city. By only using the latest technology and employing the best staff, we create a patient experience unlike any other. Our employees love our respectful culture, our excellent compensation package, and our incredible location, making our hospital the place to build dream careers!

Your day as a Patient Access Representative

As a new Patient Access Representative at Southwest Health System, Inc., you can expect an engaging and dynamic daily routine. Your primary responsibilities will include greeting patients warmly, verifying insurance information, and managing patient registrations efficiently. You will also assist in scheduling appointments and providing essential information about services, ensuring a seamless experience for all.

Expect to collaborate closely with healthcare providers and administrative staff, fostering a supportive and customer-centric environment. Your schedule will vary, covering Days, Evenings, and Night Shifts, allowing you to adapt your work hours to fit your lifestyle. Each shift will present unique interactions and challenges that will enhance your skills and deepen your understanding of patient care.

Prepare to contribute meaningfully while enjoying a relaxed and professional workplace culture!

What we're looking for in a Patient Access Representative

To thrive as a Patient Access Representative at Southwest Health System, Inc., several key skills will contribute to your success in this role. First and foremost, exceptional communication skills are vital for effectively interacting with patients and colleagues alike. You must possess strong interpersonal skills to create a welcoming atmosphere, ensuring patients feel comfortable and valued. A keen attention to detail is essential, as accuracy in handling patient information and insurance verifications is critical for a seamless experience. Your ability to problem-solve efficiently will be invaluable when addressing patient inquiries or resolving scheduling conflicts.

Additionally, demonstrating empathy in every interaction will foster trust and rapport with patients. Time management skills are crucial, as you'll need to juggle multiple tasks while maintaining a focus on delivering excellence. With these skills, you'll be well-equipped to make a positive impact in the healthcare environment!

Our team needs you!

So, what do you think? If this sounds like the right position for you, Good luck!

THIS POSITION WILL REMAIN OPEN FOR A MINIMUM OF 7 DAYS. AFTER THAT DATE, THE POSITION WILL CLOSE WHEN A SUITABLE CANDIDATE IS SELECTED.