Patient Access Representative

Nwregionalheart; Bakersfield (CA); On-site; USD 27,552 - 38,572; Full time

Job summary

Adventist Health Bakersfield is seeking a per‑diem Patient Access Representative for 10-hour variable shifts, onsite in Bakersfield, CA. The role involves timely patient registration, insurance verification, and clear explanation of policies to patients, with patient liability collection as needed.

The ideal candidate will have a High School diploma or GED (preferred) and an Associate’s/Technical degree or equivalent experience (preferred).

Qualifications

• High School Education/GED or equivalent: Preferred.
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred.

Responsibilities

• Check physician orders and attach them to the patient medical record to ensure correct tests.
• Verify insurance and research to ensure accuracy when verifying insurance.
• Explain policies clearly to patients.
• Print and collate paperwork needed for each patient for distribution to unit/department.
• Escort patients to their area or refer to available escort as needed.

Skills

Patient registration

Insurance verification

Customer service

Communication

Education

High School diploma or GED

Associate’s degree or equivalent

Job description

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well‑being and inspire your best work.

Job Summary

Adventist Health Bakersfield is seeking a Patient Access Representative for a per‑diem position with 10‑hour variable shifts. We are looking for a qualified and dedicated individual who is able to work onsite at our Bakersfield, CA location.

Responsibilities

Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed.

Job Requirements

Education and Work Experience

• High School Education/GED or equivalent: Preferred
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred

Essential Functions

• Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests.
• Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed.
• Follows guidelines and instructions from senior staff.
• Performs other job‑related duties as assigned.

Organizational Requirements

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E‑Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E‑Verify. By choosing to apply, you acknowledge that you have accessed and read the E‑Verify Participation and Right to Work notices and understand the contents therein.