Patient Access Representative

Cullman Regional Medical Center Inc; Alabama; On-site; USD 35,000 - 52,000; Full time

Job summary

Cullman Regional is seeking a hospital registrar to collect and input data into the registration system. You will obtain signatures, issue required notices, and verify insurance while identifying certification needs.

This role requires accurate documentation of events and proactive communication with supervisors when authorizations are missing. The ideal candidate has 1–2 years of clerical experience, strong customer service, and the ability to interpret medical terminology.

Qualifications

• High school diploma or equivalent required.
• One to two years of clerical skills required.
• Insurance verification experience preferred.
• Ability to interpret medical terminology required.
• Must be able to type 30 WPM.

Responsibilities

• Collect and accurately input into the hospital registration system.
• Obtain signatures on all appropriate forms and issue notices to patient or family.
• Verify insurance and identify certification requirements, obtaining them when necessary.
• Notify supervisory personnel if patient is present for services and authorization is not on file.
• Calculate estimated amount due and request payment using hospital scripts.
• Document pertinent events regarding account handling and research of prior accounts.
• Demonstrate teamwork and deliver exceptional patient experiences.
• Uphold patient safety and quality throughout the process.

Skills

Customer service

Typing 30 WPM

Medical terminology

Computer literacy

Clerical skills

Education

High School Diploma or equivalent

Job description

Job Summary:Collect and accurately input into the hospital registration system.Obtain signatures on all appropriate forms and issue all required notices to the patient or appropriate family member.Verify insurance, identify certification requirements, and obtain them when necessary. Notify appropriate supervisory personnel if patient present for services and authorization is required but not on file.Calculate estimated amount due and request payment using the hospital approved scripts.Accurately and thoroughly document pertinent events regarding the handling of the account, including researching prior accounts.Demonstrate and encourage team behavior and exceptional patient/guest experiences.Uphold and promote patient safety and quality.Education:High school diploma or equivalent required.Experience:One to two years of clerical skills required. Insurance verification and hospital or medical experience preferred.Additional Skills/Abilities:Excellent customer service skills required. Computer experience required. Must be able to type 30 WPM. The ability to interpret medical terminology required.