Patient Access Rep - ED/Nights

Trinity Health Mid-Atlantic; Mason City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Trinity Health Mid-Atlantic in Mason City, IA seeks a full-time patient registration specialist for the 12-hour night shift. You will verify insurance, collect payments, and enter accurate demographic/clinical data to support patient care across inpatient and outpatient settings.

Responsibilities include preparing estimates, obtaining physician orders, and securing necessary signatures while maintaining compliance and privacy standards.

Qualifications

• Minimum high school diploma or equivalent.
• Knowledge of medical terminology is preferred.
• Familiarity with diagnostic and procedural coding is beneficial.
• Ability to explain insurance benefits clearly.

Responsibilities

• Register patients and verify insurance information across settings.
• Enter demographic, clinical, financial, and insurance data accurately.
• Collect patient payments and provide receipts at check-in.
• Prepare patient estimates and communicate liabilities to guarantors.
• Obtain physician orders and signatures as required.
• Maintain data security and assist with ID and consent forms.

Education

High school diploma or equivalent

HFMA CRCR

NAHAM CHAA

Job description

Employment Type: Full time Shift: 12 Hour Night Shift

Description: Position Purpose: Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices.

What you will Do: Responsible for validating/obtaining and entering demographic, clinical, financial, and insurance information into the patient accounting system by interviewing the patient, family member and/or guarantor. Preforms activities that are related to registration in a variety of setting/locations and for multiple patient types (Inpatients, Outpatients, Ambulatory Surgery, Emergency Department, Diagnostic Outpatients, Labor & Delivery, Newborn, Lab Specimens, etc). Prepare patient estimate and informs patient/guarantor of their liabilities and collects appropriate patient liabilities, including co-payments, co-insurances, deductibles, deposits and outstanding balances at the point of check-in. In the collection of funds, documents payments/actions in the patient accounting system and provides the patient with a payment receipt. Obtains signed physician orders for all tests and procedures from physicians/offices. Prepares identification bracelets and patient ID labels. Obtains/scans patient/guarantor signatures on required forms (ID cards, insurance cards, consent to treatment, assignment of benefits, release of information, waivers, etc.). May audit & record the patient's valuables, securing appropriate authorizations, if needed.

Hours/Schedule: Monday, Tuesday, Wednesday 6:30 PM - 7:00 AM

Minimum Qualifications: High school diploma or equivalent. Hospital registration or insurance verification experience upon hire preferred. Knowledge of medical terminology, diagnostic coding & procedural coding required. Ability to explain insurance benefits. HFMA CRCR or NAHAM CHAA required within one (1) year of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.