Patient Access Rep - Admitting - Casual

Northern Montana Health; Havre (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Northern Montana Hospital (NMH) is a critical access hospital serving the Hi-Line communities with 24-hour emergency services and private patient rooms. This role handles patient registration and manages calls to ensure smooth admissions and care coordination.

The ideal candidate will have a high school diploma or GED, strong keyboarding and 10-key skills, and a professional, visitor-friendly demeanor. Background checks and a drug screen are required.

Qualifications

• High school diploma or GED required.
• Keyboarding at least 50 WPM.
• 10-key proficiency required.
• Ability to comprehend, retain and apply information.
• Background check and drug screen required.
• Experience in office procedures helpful but not required.

Responsibilities

• Handle patient registration for in-patient or out-patient services.
• Operate a multi-line phone system and route calls to NMH or NMCC as needed.
• Provide a visitor-friendly atmosphere in the admissions area.
• Assist patients, visitors and co-workers with questions or concerns.
• Perform other office duties as needed.

Skills

Keyboarding 50 WPM

10-key

Communication

Education

High school diploma or GED

Job description

About Northern Montana Hospital

Northern Montana Hospital (NMH) is the center of a comprehensive system of medical and health care services, staffed with a team of caring professionals who are dedicated to meeting the growing needs of our Hi-Line communities. The not-for-profit, 25-bed Critical Access Hospital features a 24-hour physician-staffed emergency department, with state-of-the-art diagnostic imaging and electronic medical record services. Our large, quiet labor/birthing rooms are private and located away from other patient care areas. The private patient rooms on the 5th floor Medical/Surgical Department boast views from every window.Administration, staff, and medical providers are committed to delivering high quality, comprehensive health care services to the people of the Hi-Line communities of Montana.

Specialties of our active staff of doctors include

Anesthesiology, Emergency Medicine, Family Medicine, General Surgery, Hematology, Internal Medicine, OB/GYN, Oncology, Ophthalmology, Optometry, Orthopedic Surgery and Sports Medicine, Pain Management, Pathology, Podiatry, Psychiatry, Psychology, Radiology and Women's Health.

For the convenience of our patients, we also host visiting physicians at our clinics in the areas of:CardiologyNeurologyPediatric PulmonologyUrologyRadiation OncologyNephrologyEndocrinologyOptometry

About the role

Responsible for all patient registration for in-patient or out-patient services. Responsible for daily operation of a multi-line phone system, answering and transferring all calls to Northern Montana Hospital (NMH) and Northern Montana Care Center (NMCC) whenever switchboard area on third floor is not covered by PBX operator. Provides a "visitor friendly" atmosphere in the admissions area, assisting all patients, visitors and co-workers who have questions or concerns. Other office duties as needed.

Qualifications

High school diploma, GED or equivalentKeyboarding minimum of 50 WPM.Knowledge of 10 key.Ability to comprehend, retain and apply given information.Experience in office procedures helpful but not necessary.Ability to successfully pass Background Check and Drug Screen.Salary commensurate with up to 10 years experience.The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

Equal opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Applicants requiring accommodation(s) during the application or interview process are encouraged to contact us at [e-mail] or 406-262-1401. Requesting an accommodation is voluntary and will not negatively affect your application. All requests will be kept confidential. NMH will not sponsor applicants for work visas for this job.