Patient Access Rep,

Beacon Health Options; Plainwell (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Beacon Health Options in Plainwell, MI is seeking an administrative scheduler to handle patient registrations and scheduling for prescribed procedures. You will communicate with patients, participants and staff to ensure accurate appointments and perform reception duties.

Responsibilities include gathering demographic, insurance and clinical information, coordinating schedules, assisting with insurance pre-certification, and counseling patients on pre-service requirements and instructions.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of job-specific experience.
• Licensure/certification may substitute education or experience where applicable.
• Proficiency with patient registration and scheduling systems.

Responsibilities

• Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures and handles related clerical duties.
• Gathers demographic, insurance and clinical information from patients for entry into the database and resolves issues about procedure type/date/location.
• Schedules patient procedures efficiently, coordinates and communicates schedules.
• Assists with coordination of insurance pre-certification/authorization.
• Provides counseling to patients regarding pre-service requirements and instructions.

Skills

Clerical skills

Customer service

Scheduling

Education

High school diploma or equivalent

1 year experience in a similar role

Job description

Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration.

Responsibilities:

• Gathers necessary demographic, insurance and clinical information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.

High School diploma equivalency 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. EDUCATION Diploma Required: N Preferred: N

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