Patient Access Rep

Mountainside Medical Center; Montclair (NJ); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Tuition assistance

Job summary

Hackensack Meridian Mountainside Medical Center in Montclair, NJ, seeks a day-shift, full-time Patient Access Representative to coordinate patient access and verify insurance eligibility. The role requires strong customer service skills, accurate data collection, and familiarity with medical terminology.

Ideal candidates have 1+ year of healthcare or medical insurance experience, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment while delivering

Qualifications

• High school diploma or GED equivalent.
• 1+ years in a medical and/or medical insurance field.
• Knowledge of medical terminology.
• Strong Microsoft Office skills.
• Excellent customer service and multitasking abilities.

Responsibilities

• Liaise between Finance, Nursing and Physician offices to coordinate patient access.
• Obtain and verify demographic information and verify insurance authorization, eligibility and benefits.

Skills

Customer service

Multi-tasking

Medical terminology

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Join our team as a day-shift, full-time, Multispecialist Clinic, Patient Access Representative (PSR) in Montclair, NJ.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• We use advanced technology to support our team and enhance patient care.
• Learn more about the benefits offered for this job.

Get to Know Your Team:

• Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities

The Patient Access Rep serves as the liaison between Finance, Nursing and Physician offices. The role obtains accurate demographic information, records and verifies all pertinent information from insurance companies in respect to a patient’s authorization for services, eligibility and benefits.

Qualifications

Job Requirements:

• High school diploma or GED equivalent.
• 1+ years’ working in a medical/and or medical insurance fields.
• Knowledge of medical terminology.
• Strong working knowledge of Microsoft Office Suite.
• Excellent customer service skills and strong ability to multi-task.

Rate of pay is determined based on experience and education and may include other pay components such as differentials and call pay based on role.