Patient Access Rep

Umpartners; Kennesaw (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Front Desk Coordinator to enhance patient experiences in a busy outpatient clinic. This role involves greeting visitors, managing patient check-ins, and ensuring all paperwork is completed accurately. You will play a vital role in maintaining patient confidentiality while balancing daily entries and assisting with appointment scheduling. Join a team that values communication and attention to detail, where your contributions will directly impact patient care and satisfaction. If you thrive in a fast-paced environment and have a passion for healthcare, this position is perfect for you.

Qualifications

• High School Diploma or GED required; medical administration program preferred.
• Billing/coding experience is preferred with at least six months in an outpatient clinic.

Responsibilities

• Greet visitors and manage patient check-ins and paperwork.
• Collect co-pays, balance daily entries, and schedule appointments.

Skills

Patient Management Systems

Billing/Coding

Communication Skills

Attention to Detail

Education

High School Diploma or GED

Graduate of Accredited Program in Medical Administration

Tools

Electronic Medical Record System

Patient Appointment System

Job description

DESCRIPTION

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DESCRIPTION

GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments.

DUTIES AND RESPONSIBILITIES:

• Checking patients in for clinical encounters.

• Scan paperwork, insurance cards and photo ID

• Collecting co-pay, co-insurance and/or deductibles and past due balances.

• Entering charges.

• Balancing daily and providing report to Office Manager.

• -Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file)

• Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff.

• Relays relevant information to appropriate internal staff when adding or changing an appointment.

• Answers questions regarding patient appointments as requested.

• Safeguards patient information and ensures all information remains confidential.

• Participates in office meetings and educational activities.

• Maintains work area in a neat and orderly manner.

• Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians.

REQUIREMENTS

DESCRIPTION

GENERAL SUMMARY OF DUTIES: Greet all visitors to the facility. Scan patient IDs and Insurance card(s). Ensure all new patient paperwork is completed, signed and dated. Collect appropriate co-pay and/or deposits, collect past due balances, balance daily entries and run reports, answers telephones, triages calls, schedules appointments.

DUTIES AND RESPONSIBILITIES:

• Checking patients in for clinical encounters.

• Scan paperwork, insurance cards and photo ID

• Collecting co-pay, co-insurance and/or deductibles and past due balances.

• Entering charges.

• Balancing daily and providing report to Office Manager.

• -Audits assigned superbills daily for following days appointments (Ins Verification, Co-pay or Co-Insurance, Deductible and/or Out of Pocket Remaining, current paperwork on file)

• Interprets appointment requests and schedules patient appointments based on clinic policies and physician preferences. Identifies any problems with making the appointment and advises Office Manager, Chief Operating Officer, or appropriate clinical staff.

• Relays relevant information to appropriate internal staff when adding or changing an appointment.

• Answers questions regarding patient appointments as requested.

• Safeguards patient information and ensures all information remains confidential.

• Participates in office meetings and educational activities.

• Maintains work area in a neat and orderly manner.

• Other duties as assigned by the Office Manager, Chief Operating Officer, or Physicians.

REQUIREMENTS

• High School Diploma or GED. Graduate of accredited program in medical administration and/or college, business or technical school preferred.

• Billing/coding experience preferred.

• Minimum of six months experience in an outpatient clinic preferred.

• Ability to read, understand and master policies and regulations.

• Ability to use patient management systems and computer software (e.g., patient appointment system, electronic medical record system, e-mail, etc.).

• Ability to interact and communicate well with patients, staff, and ven

Company: Resurgens Orthopaedics

Job Type: Full-time

Address: 270 Chastain Rd, Kennesaw, GA, 30144