Patient Access & Registration Specialist (Loan Repayment)

Catholic Health Initiatives; Roseburg (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Student loan repayment

Job summary

CHI Mercy Health is seeking a Patient Access Representative in Roseburg, OR. You will register patients, verify insurance, and maintain accurate records across multiple access points while supporting high-volume hospital operations.

You will communicate financial responsibilities to patients, collect payments when appropriate, and schedule and adjust appointments. The role emphasizes compassionate, compliant service within a values-driven team.

Qualifications

• High School Diploma or GED.
• One year of healthcare/patient access experience.
• Knowledge of patient registration procedures and health insurance verifications.

Responsibilities

• Perform patient registration functions across assigned access points, ensuring accurate demographic information, insurance eligibility and benefits verification, and complete, confidential documentation within the electronic health record.
• Accurately scan, index, and manage patient documentation to support registration, billing, and clinical workflows.
• Communicate patient financial responsibility using established education tools and scripts and collect payments at the time of service as appropriate.
• Schedule, confirm, and revise patient appointments.
• Identify and resolve routine registration, insurance, and encounter discrepancies.
• Provide patient-facing support via telephone and other approved communication channels.

Job description

CHI Mercy Health is seeking a Patient Access Representative in Roseburg, OR. You will register patients, verify insurance, and maintain accurate records across multiple access points while supporting high-volume hospital operations.

You will communicate financial responsibilities to patients, collect payments when appropriate, and schedule and adjust appointments. The role emphasizes compassionate, compliant service within a values-driven team.