Patient Access & Registration Specialist (Day Shift)

AdventHealth

Minneola (FL)

On-site

USD 22,000 - 34,000

Full time

3 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement

Parental Leave 4 Weeks

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Minneola, FL is seeking a daytime, full-time patient access professional. You will verify patient benefits, schedule appointments across multiple sites, and ensure accurate registrations while coordinating with clinical teams.

The role involves travel to Clermont as needed, excellent customer service, and proficient use of EMR/EPM systems. A high school diploma is required; bilingual abilities are a plus.

Qualifications

High School diploma or equivalent preferred.
Experience with computers and EMR/EPM software.
Excellent English communication and customer service skills.
bilingual abilities preferred.

Responsibilities

Verify patient eligibility and benefits; ensure pre-certifications are correct.
Review schedules, assist with patient appointments and registrations.
Assist with collecting payments and explaining charges and plans.
Serve as patient liaison with clinical teams and physician offices.
Screen calls and direct visitors to appropriate staff.

Skills

Customer service

Microsoft Office

English communication

Bilingual (Preferred)

Education

High School Grad or Equiv

Technical school education

Tools

EMR software

EPM software

Outlook

Excel

Job description

The role involves travel to Clermont as needed, excellent customer service, and proficient use of EMR/EPM systems. A high school diploma is required; bilingual abilities are a plus.

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