Patient Access & Registration Specialist — 24/7 Emergency

Bryan Health; Lincoln (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Bryan Health in Lincoln, Nebraska seeks a Patient Access Specialist to support timely patient registration, check-in, and financial intake.

Responsibilities include collecting demographics and insurance details, verifying coverage, explaining payment options, and maintaining accurate records in the electronic medical record. This role emphasizes confidentiality, courteous service, and coordination with departments to ensure smooth admissions.

Qualifications

• High school diploma or equivalent required.
• Previous clerical, customer service, or healthcare experience preferred.

Responsibilities

• Register and admit patients in person, by phone, or bedside by collecting and entering complete demographic and insurance information.
• Verify insurance coverage, identify payer requirements, and escalate authorization or coverage issues as appropriate.
• Explain payment policies, financial responsibility, and available payment options; collects copays, deductibles, and other required payments.
• Maintains accurate patient records, updates account information, and documents relevant notes in the electronic medical record.
• Assists patients, families, and visitors in a professional and courteous manner while maintaining confidentiality.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Tools

EMR system

Job description

Bryan Health in Lincoln, Nebraska seeks a Patient Access Specialist to support timely patient registration, check-in, and financial intake.

Responsibilities include collecting demographics and insurance details, verifying coverage, explaining payment options, and maintaining accurate records in the electronic medical record. This role emphasizes confidentiality, courteous service, and coordination with departments to ensure smooth admissions.