Patient Access & Registration Specialist

Hartford HealthCare; Windham (CT); On-site; USD 36,000 - 60,000; Full time

Job summary

Hartford HealthCare's Windham Hospital seeks a patient access/registration professional to register and admit patients, verify demographics and insurance, and collect co-pays and deductibles. This role involves coordinating with multiple hospital departments to ensure smooth patient flow.

The position requires experience in hospital settings, excellent communication, and a customer-focused approach. The role supports outpatient and emergency operations at Windham Hospital, with shifts that

Qualifications

• High school diploma or equivalent.
• Proficiency in Microsoft Word.
• Two years’ experience in hospital medical setting or insurance billing preferred.
• Excellent verbal and communication skills.
• Detail oriented with strong analytical skills.
• Professional customer service skills.
• Must be able to demonstrate flexibility and work in a team environment.

Responsibilities

• Registers/Admit patients; Obtains, validates and inputs patient demographics and financial information; Obtains co-pays and deductibles.
• Obtain insurance authorization for inpatient/outpatient visits and/or procedures.
• Verifies insurance payer information and eligibility benefits; Provides assistance with financial applications.
• Ability to handle and close out cash transactions for bank deposit.
• Obtains accurate information and signatures on releases/forms; Scanning
• Prioritizes patient flow; Constant interaction with patients, families, payers and clinical staff in all areas of the Hospital including outpatient clinics.
• Hospital Operator coverage; Work various reports as assigned.
• Attention to detail; multi-tasking; strong communication skills; easily adapts to change.

Skills

Microsoft Word

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma

Job description

Hartford HealthCare's Windham Hospital seeks a patient access/registration professional to register and admit patients, verify demographics and insurance, and collect co-pays and deductibles. This role involves coordinating with multiple hospital departments to ensure smooth patient flow.

The position requires experience in hospital settings, excellent communication, and a customer-focused approach. The role supports outpatient and emergency operations at Windham Hospital, with shifts that