Patient Access Specialist – Front Desk

Hartford HealthCare; Hartford (CT); On-site; USD 36,000 - 52,000; Full time

Job summary

Hartford HealthCare is hiring a PAS Registrar to be the first contact for patients at 80 Seymour Street, Hartford. You will greet patients, collect demographics and insurance data, verify eligibility, and explain expected costs to ensure proper payment for services.

This entry-level role emphasizes customer service, privacy compliance, and the ability to communicate with diverse patients, including language interpretation when needed.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: 6 months in a customer-facing role preferred.
• Multilingual ability desired.

Responsibilities

• Greet patients and visitors professionally and promptly.
• Verify demographics and insurance information for registration.
• Explain costs and collect payments or co-pays as applicable.
• Use interpreter services to assist patients with language barriers.
• Enter data into the ADT system and secure signatures for consent.
• Maintain patient privacy and comply with regulatory guidelines.
• Meet daily productivity targets and support front-desk duties.

Skills

Customer service

Communication

Insurance eligibility

Language interpretation

Multitasking

Education

High School Diploma/GED

Tools

ADT system

Microsoft Word

HealthStream

Job description

Hartford HealthCare is hiring a PAS Registrar to be the first contact for patients at 80 Seymour Street, Hartford. You will greet patients, collect demographics and insurance data, verify eligibility, and explain expected costs to ensure proper payment for services.

This entry-level role emphasizes customer service, privacy compliance, and the ability to communicate with diverse patients, including language interpretation when needed.