Patient Access & Registration Specialist

Vanderbilt University Medical Center; Tullahoma (TN); On-site; USD 30,000 - 38,000; Full time

Job summary

Vanderbilt Health is seeking an Admitting Clerk to register all patients receiving services, gather information, obtain signatures, and collect applicable patient liability.

Responsibilities include registering patients, obtaining signatures, documenting logs, communicating eligibility/benefits, documenting accounts, and maintaining confidentiality per HIPAA. This role supports a collaborative health system committed to excellent patient care.

Qualifications

• Registration of patients according to hospital policies and procedures.
• Communicate with patients about eligibility/benefits and estimated patient portion.
• Maintain confidentiality per HIPAA guidelines.

Responsibilities

• Registering all patients according to policies and procedures established by the hospital.
• Obtaining signatures of patient and/or guarantor for all required forms.
• Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
• Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
• Thoroughly documenting the account upon registration as well as collection efforts taken.
• Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.

Skills

HIPAA compliance

Communication skills

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an Admitting Clerk to register all patients receiving services, gather information, obtain signatures, and collect applicable patient liability.

Responsibilities include registering patients, obtaining signatures, documenting logs, communicating eligibility/benefits, documenting accounts, and maintaining confidentiality per HIPAA. This role supports a collaborative health system committed to excellent patient care.