Patient Admissions & Insurance Specialist

Vanderbilt Health; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Vanderbilt Health in Nashville is seeking an on-site Admitting Clerk to manage registration, arrival processes, discharge, and insurance validation, ensuring accurate patient information and timely admissions. This role supports the department by aligning with policies and providing clear communication to patients, families, and care teams.

Responsibilities include updating the billing system, answering patient questions, coordinating with insurance providers, and maintaining professional

Qualifications

• High School Diploma or GED is required.
• 2 years of relevant work experience preferred.
• Experience with admissions, discharge and billing processes is a plus.

Responsibilities

• Performs all assigned area functions per departmental guidelines.
• Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
• Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
• Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
• Requests payment and provides payment plan information for patient account balances when necessary.

Skills

Documentation

Critical Thinking

Data Entry

Customer Service

System Knowledge

Education

High School Diploma or GED

Job description

Vanderbilt Health in Nashville is seeking an on-site Admitting Clerk to manage registration, arrival processes, discharge, and insurance validation, ensuring accurate patient information and timely admissions. This role supports the department by aligning with policies and providing clear communication to patients, families, and care teams.

Responsibilities include updating the billing system, answering patient questions, coordinating with insurance providers, and maintaining professional