Patient Access & Registration Specialist

Socket.dev; Tennessee; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

Vanderbilt Health is seeking an on-site Admissions/Registration professional to manage the front-end intake, discharge, and insurance verification processes. This role includes resolving issues related to registration, billing, and payments while delivering courteous customer service to patients and families in waiting rooms and in-room settings.

Responsibilities include entering cases in the admissions and billing system, following departmental guidelines, and coordinating with care teams to

Qualifications

• Documentation skills to ensure complete, accurate records.
• Critical thinking to assess issues and determine proper actions.
• Data entry accuracy for admissions, discharge, and billing systems.

Responsibilities

• Performs all assigned area functions per departmental guidelines.
• Performs administrative functions to ensure the department operates according to policies, procedures and protocols.
• Ensures that all cases are entered accurately and thoroughly into the admissions, discharge, transfer and billing system.
• Provides customer service and status updates in waiting room, in-room, and prior to patient departure.
• Requests payment and provides payment plan information for patient account balances when necessary.

Skills

Documentation

Critical Thinking

Data Entry

Customer Service

System Knowledge

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an on-site Admissions/Registration professional to manage the front-end intake, discharge, and insurance verification processes. This role includes resolving issues related to registration, billing, and payments while delivering courteous customer service to patients and families in waiting rooms and in-room settings.

Responsibilities include entering cases in the admissions and billing system, following departmental guidelines, and coordinating with care teams to