ED Registration Specialist, PRN (Tullahoma) - ONSITE

Vanderbilt University Medical Center; Tullahoma (TN); On-site; USD 30,000 - 38,000; Full time

Job summary

Vanderbilt Health is seeking an Admitting Clerk to register all patients receiving services, gather information, obtain signatures, and collect applicable patient liability.

Responsibilities include registering patients, obtaining signatures, documenting logs, communicating eligibility/benefits, documenting accounts, and maintaining confidentiality per HIPAA. This role supports a collaborative health system committed to excellent patient care.

Qualifications

• Registration of patients according to hospital policies and procedures.
• Communicate with patients about eligibility/benefits and estimated patient portion.
• Maintain confidentiality per HIPAA guidelines.

Responsibilities

• Registering all patients according to policies and procedures established by the hospital.
• Obtaining signatures of patient and/or guarantor for all required forms.
• Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
• Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
• Thoroughly documenting the account upon registration as well as collection efforts taken.
• Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.

Skills

HIPAA compliance

Communication skills

Attention to detail

Teamwork

Education

High School Diploma or GED

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

Admitting

Job Summary:

Is responsible for registering all patients receiving services from VUMC including gathering and entering information to complete registration, obtaining signatures, and collecting applicable patient liability on accounts.

KEY RESPONSIBILITIES

• Registering all patients according to policies and procedures established by the hospital.
• Obtaining signatures of patient and/or guarantor for all required forms.
• Document appropriate logs pertaining to the registration area assigned regarding patient name and arrival time.
• Effectively communicating with the patients of the eligibility/benefits/estimated patient portion upon insurance verification.
• Thoroughly documenting the account upon registration as well as collection efforts taken.
• Acknowledging patients and family members presenting to the registration areas promptly and in a professional manner.
• Responsible for maintaining all information confidentially in accordance to HIPAA (Health Insurance Portability and Accountability Act) guidelines. TECHNICAL CAPABILITIES

Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.

At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.

Core Accountabilities:

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities :

Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly propose/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understand when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience:

Relevant Work Experience

Experience Level:

Less than 1 year

Education:

High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.