Patient Access & Registration Specialist

KidMed Urgent Care; Stafford (VA); Presencial; USD 23.000 - 30.000; Tempo integral

Resumo da vaga

KidMed Urgent Care in Virginia seeks a Patient Registration Representative to register patients efficiently in a fast-paced setting. You will collect and verify demographics and insurance, greet patients, and act as the main contact between patients and staff.

The role requires HIPAA awareness, strong communication skills, and prior experience in patient registration or health insurance is preferred. Competitive hourly pay offered.

Qualificações

• High school diploma or GED is required.
• Prefer 1 year in patient registration or similar front desk duties.
• Prefer 1 year of health insurance experience.

Responsabilidades

• Register patients with accurate demographic and insurance information.
• Serve as the primary contact between patients and medical staff.
• Greet patients with courtesy and a helpful attitude.
• Confirm insurance eligibility for every patient.
• Collect co-pays and balances due at registration.
• Reconcile payments at end of shift and address past-due accounts.
• Answer incoming calls and route to appropriate staff.
• Interpret billing statements for patients as needed.
• Participate in trainings and staff meetings.
• Fax/email confirmed lab results to relevant parties.
• Set up installment payment plans and maintain a clean workspace.

Conhecimentos

Computer literacy

EMR systems knowledge

Telephone & in-person communication

Customer service & interpersonal

HIPAA/PHI knowledge

Formação

High School Diploma or GED

Ferramentas

EMR software

Descrição da vaga

KidMed Urgent Care in Virginia seeks a Patient Registration Representative to register patients efficiently in a fast-paced setting. You will collect and verify demographics and insurance, greet patients, and act as the main contact between patients and staff.

The role requires HIPAA awareness, strong communication skills, and prior experience in patient registration or health insurance is preferred. Competitive hourly pay offered.