Patient Access & Registration Specialist

Affinia Healthcare; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Affinia Healthcare in St. Louis, MO is seeking a Patient Registrar responsible for completing the registration process, collecting demographic information, and determining fees with accurate payment collection.

The role requires strong data entry, familiarity with HIPAA, and the ability to verify third‑party coverage and set up payment plans when needed. You will maintain patient charts and prepare daily deposits.

Qualifications

• Two years' experience in a healthcare setting.
• Two years' experience in customer service.
• High School diploma or equivalent.
• Proficiency with word processing and e-mail software; a test may be administered.

Responsibilities

• Interview patients to document demographic information.
• Review HIPAA policies with patients and explain privacy requirements.
• Determine appropriate fees based on sliding scale and verify third-party coverage.
• Establish payment plans when needed and document them.
• Maintain patient charts and reconcile deposits daily.
• Refer patients to resources for alternative funding options.
• Perform other duties as assigned.

Skills

Healthcare experience

Customer service experience

Computer skills

HIPAA knowledge

Demographic data collection

Fee determination

Payment collection

Communication skills

10-key calculator

Cash handling

Education

High School diploma or equivalent

Job description

Affinia Healthcare in St. Louis, MO is seeking a Patient Registrar responsible for completing the registration process, collecting demographic information, and determining fees with accurate payment collection.

The role requires strong data entry, familiarity with HIPAA, and the ability to verify third‑party coverage and set up payment plans when needed. You will maintain patient charts and prepare daily deposits.