Patient Access & Registration Specialist

Olympic Medical Center; Port Angeles (WA); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Weekend premium

Evening premium

Night premium

Per Diem 15%

Job summary

Olympic Medical Center on the North Olympic Peninsula seeks a friendly and efficient Registration Associate. You will greet patients in Sequim and Port Angeles, collect payments, and accurately enter demographics into the EHR while guiding patients through the registration process.

The role emphasizes excellent customer service, familiarity with medical terminology, and teamwork with Central Access and Back Office staff to ensure smooth patient flow and a positive visit.

Qualifications

• High School diploma or GED.
• Customer service/hospitality experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Provides excellent customer service to patients and visitors in Sequim and Port Angeles.
• Greets patients and collects and accurately enters demographic data into the EHR.
• Explains policies and procedures necessary for registration to patients.
• Collects copays and payments according to policy.
• Maintains smooth flow of patients and informs them of delays.
• Collaborates with Central Access and Clinic Back Office staff to ensure a positive patient experience.

Skills

Customer service

Empathy

Communication

Education

High School diploma or GED

Job description

Olympic Medical Center on the North Olympic Peninsula seeks a friendly and efficient Registration Associate. You will greet patients in Sequim and Port Angeles, collect payments, and accurately enter demographics into the EHR while guiding patients through the registration process.

The role emphasizes excellent customer service, familiarity with medical terminology, and teamwork with Central Access and Back Office staff to ensure smooth patient flow and a positive visit.