Patient Access & Registration Specialist

14300 Park City Hospital; Park City (UT); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

PEAK tuition coverage

100+ learning options

Job summary

Intermountain Health Heber Valley Hospital and Park City Hospital are seeking a Patient Registration Coordinator to register patients across service lines with accurate demographics and insurance data. You will explain legal documents, discuss billing steps, and assist with financial clearance while guiding patients through the registration and wait-time processes.

The role requires strong customer service and communication skills, experience with EPIC is a plus, and a 40-hour weekly schedule

Qualifications

• One year customer service experience within the last five years.
• One year negotiation or collection experience within the last three years.
• Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions.
• Experience in keyboarding and computer skills.
• Demonstrated excellent interpersonal relations and communication skills.

Responsibilities

• Verifies accuracy of EMPI link and identifies and reports possible Identity Theft.
• Interacts with patient/representative to gather and/or verify needed registration information.
• Inputs patient demographic, insurance, and essential admission information into a database for appropriate billing, reporting and analysis by facility, corporate, state and federal agencies to be performed.
• Comprehends and provides explanation of legal documents in accordance to regulatory requirements.
• Articulates billing process information and provides way-finding as needed.
• Holds financial discussions with patients or representatives including insurance benefits, cost estimation, financial obligation, and identifying financial assistance needs.
• Communicates effectively to patients and representatives regarding wait times.
• Verifies Patient Identity and scans documents as appropriate.

Skills

Customer service

Negotiation/collections

Time management

Keyboarding/computer skills

Interpersonal communication

Job description

Intermountain Health Heber Valley Hospital and Park City Hospital are seeking a Patient Registration Coordinator to register patients across service lines with accurate demographics and insurance data. You will explain legal documents, discuss billing steps, and assist with financial clearance while guiding patients through the registration and wait-time processes.

The role requires strong customer service and communication skills, experience with EPIC is a plus, and a 40-hour weekly schedule