Patient Access & Registration Specialist

CommonSpirit Health; Omaha (NE); On-site; USD 24,000 - 34,000; Full time

Job summary

CHI Health Lakeside in West Omaha is hiring a Patient Access Representative to serve as the first point of contact for patients, handling registration, insurance verification, and confidential documentation within the EHR.

You will communicate financial responsibilities, collect payments, schedule appointments, and support front-office operations while upholding HIPAA privacy standards and delivering high-quality, patient-centered care.

Qualifications

• High School Diploma or GED upon hire or
• 1 year relevant experience in healthcare or patient access
• Proficient in MS Office and data entry; knowledge of real-time eligibility

Responsibilities

• Register patients and verify insurance eligibility.
• Schedule appointments and manage medical records.
• Explain financial responsibilities and collect payments at service.
• Answer inquiries and route calls in a front-office environment.
• Maintain HIPAA compliance and professional customer service.

Skills

Communication skills

Customer service

HIPAA privacy understanding

Education

High School Diploma or GED

Tools

Microsoft Office

Data entry

Electronic Health Records

Job description

CHI Health Lakeside in West Omaha is hiring a Patient Access Representative to serve as the first point of contact for patients, handling registration, insurance verification, and confidential documentation within the EHR.

You will communicate financial responsibilities, collect payments, schedule appointments, and support front-office operations while upholding HIPAA privacy standards and delivering high-quality, patient-centered care.